Up to 180 000 of South Africa’s most vulnerable, injured or disabled workers are outraged at having been failed by the Compensation Fund and the software system “ glitches” that have caused prolonged delays in payments since mid-2019.
The Fund, a Department of Employment and Labour entity, launched the system, called Compeasy.
The Fund provides compensation for disablement caused by occupational injuries or diseases sustained or contracted by employees in the course of their employment, or for death resulting from such injuries or diseases.
The new system with a R300 million price tag is dysfunctional. Workers are waiting in vain for critical care, disability pensions and rehabilitation, and some are losing their livelihoods and homes because they can no longer work.
Doctors and therapists around the country who provided specialized Injury on Duty care, and the companies that provided them with financial help, were facing financial ruin because the Fund was not paying their invoices.